Katy Plumbing Co. came highly recommended. They were very responsive: excellent communication, timely and arrived promptly. The plumber, JR, was honest and communicated his assessments well, attentive to my concerns and presented alternative solutions. Great personality and outstanding level of workmanship: cordial, forthcoming, thorough and paid close attention to detail. He also kept the work area clean which was very important to me. Thank you for completing the work by Christmas eve. I would specifically request him again for future work.
Today I had an emergency with a broken water pipe connected to my outdoor faucet, including water leaking inside of one the room. I called up Katy Plumbing Co., sent Mr. Greg Chavez and his assistant and he resolved the problem in the time needed: highly professional, friendly, explained to me with concise and precise terms. Made a clean job, including tomorrow mid morning to fix the wall hole. Highly recommended!
Jade Moore, DC
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October 25, 2024
Victor was awesome - emergency after-hours leak in the wall from the AC condensation drain overflowing due to a poor connection into a clogged drainage line for my guest bathroom sinks. Victor and his assistant were thorough, kind, and quick to assess and repair. He sent detailed reports with electronic receipts to my email to be able to relay to my contractor to fix the wall damage after. Scheduling for their emergency after hours service was quick and easy over the phone and the scheduler had great customer service. Highly recommend, & very professional!
Chris McDonald
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August 02, 2024
I called Katy Plumbing Co as it was referred to me by a friend. This would be my first experience with them. I explained my situation and they scheduled-sent someone out the very next day.
The plumber (Victor) showed up on time and was professionally dressed. I explained my situation, which was complex. Essentially, I needed a gas pipe for a new oven relocated about 5 inches and lowered about 3 inches. The gas pipe is located on the 2nd floor, in 3 story townhouse. So it very difficult to access. The plumber explained what he needed to do, which involved cutting the floor open so he could access the pipes; I understood and agreed. He was very knowledgeable and quickly developed a game plan. We measured the spacing where the oven went, and measured the oven dimensions to ensure a proper fit and pipe relocation.
His workmanship was awesome!! The following day, after a visit from an electrician, for some re-wiring, the new oven was installed. No gas leaks, everything works great and fits perfectly.
Thank you Katy Plumbing Co and Victor, for the fantastic work. You’ve earned my business going forward; I will call you again for any plumbing related issues.
Thank very much!
Chris
Butch Herod
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November 30, 2024
Katy Plumbing is a company that does outstanding work and has exceptional people working for them. Paul and his colleague (Aurelio?) were true professionals and their work was of the highest quality. They were also very pleasant and said great things about the company and the owner. We will always use Katy Plumbing from now on as a result of the information that was provided about the character of the owner and the people that work there. I highly, highly recommend them.
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1704 Avenue D, Katy, TX 77493, USA
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Katy Plumbing Co. came highly recommended. They were very responsive: excellent communication, timely and arrived promptly. The plumber, JR, was honest and communicated his assessments well, attentive to my concerns and presented alternative solutions. Great personality and outstanding level of workmanship: cordial, forthcoming, thorough and paid close attention to detail. He also kept the work area clean which was very important to me. Thank you for completing the work by Christmas eve. I would specifically request him again for future work.
Today I had an emergency with a broken water pipe connected to my outdoor faucet, including water leaking inside of one the room. I called up Katy Plumbing Co., sent Mr. Greg Chavez and his assistant and he resolved the problem in the time needed: highly professional, friendly, explained to me with concise and precise terms. Made a clean job, including tomorrow mid morning to fix the wall hole. Highly recommended!
Victor was awesome - emergency after-hours leak in the wall from the AC condensation drain overflowing due to a poor connection into a clogged drainage line for my guest bathroom sinks. Victor and his assistant were thorough, kind, and quick to assess and repair. He sent detailed reports with electronic receipts to my email to be able to relay to my contractor to fix the wall damage after. Scheduling for their emergency after hours service was quick and easy over the phone and the scheduler had great customer service. Highly recommend, & very professional!
I called Katy Plumbing Co as it was referred to me by a friend. This would be my first experience with them. I explained my situation and they scheduled-sent someone out the very next day. The plumber (Victor) showed up on time and was professionally dressed. I explained my situation, which was complex. Essentially, I needed a gas pipe for a new oven relocated about 5 inches and lowered about 3 inches. The gas pipe is located on the 2nd floor, in 3 story townhouse. So it very difficult to access. The plumber explained what he needed to do, which involved cutting the floor open so he could access the pipes; I understood and agreed. He was very knowledgeable and quickly developed a game plan. We measured the spacing where the oven went, and measured the oven dimensions to ensure a proper fit and pipe relocation. His workmanship was awesome!! The following day, after a visit from an electrician, for some re-wiring, the new oven was installed. No gas leaks, everything works great and fits perfectly. Thank you Katy Plumbing Co and Victor, for the fantastic work. You’ve earned my business going forward; I will call you again for any plumbing related issues. Thank very much! Chris
Katy Plumbing is a company that does outstanding work and has exceptional people working for them. Paul and his colleague (Aurelio?) were true professionals and their work was of the highest quality. They were also very pleasant and said great things about the company and the owner. We will always use Katy Plumbing from now on as a result of the information that was provided about the character of the owner and the people that work there. I highly, highly recommend them.