Sunday December 8, 2024, before 12 noon, Mr. M. Salinas, was sent to repair a water leak, location, restroom sink. He entered my home well prepared with plastic shoe baggies, neat appearance, friendly smile, professional and well spoken. His level of customer service was impeccable. He spoke to me by guiding me with details first by assessing what needed to be done, and secondly by giving an estimate for the services to be done. Mr. Salinas took his time and with dedication and focus, he successfully completed the work with perfection in a timely manner. He seemed to be very compassionate about his skill as a plumber. I did a spot check on everything that was done, and I must add I was extremely pleased with his advanced level of expertise. There were zero leaks, and he left everything exceptionally clean. I am thankful for the services Mr. Salinas provided. Mr. Salinas, continue being the best at what you do. You brought smiles to many faces in our family home. Happy Holidays to you and yours.
Yalanda Williams
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December 29, 2024
My technician Michael was very nice and courteous, he completed my repair in no time. I will definitely be calling Roto-Rooter for all my future plumbing needs. Their customer service was also very great upon calling in a request as well.
Karen Obijuru
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January 01, 2025
Steve G. was very nice and explained everything he was going to do. Cleaned up when he was done. Got here in the time they said he would. Would recommend this service and will use them again. Thanks Steve and Roto-Rooter!
Dee DeCuir
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December 05, 2024
First of all I'm a return Customer. Secondly Cesar was on time and gave great service with a smile. He even had suggestions for me that helped my pockets tremendously. Roto Rooter is is awesome. Their team of professional plumbers set the standard for competition! Call them they will take care of you! Stop procrastinating because you on a budget, something small can turn into something big they have payment options for you. You will be amazed...I was blown away. I got so much that I didn't expect...I had to fall on my knees and thank the Father in heaven. Cesar was my Angel for the day he did a great job and I appreciate the fact that he cleaned up behind himself and made sure I understood what needed to be done before he started working. Thank you Roto Rooter from the bottom of my heart you guys made my day. I can stop stressing now. Problem solved.
Amber Riley
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October 14, 2024
The guys were SO polite, respectful, and kind! They did a great job and got our house dry. The equipment however was not working for several days. I am glad I had taken pictures and documented for our final invoice. You have no idea what the cost will be until days after they are done, and the final invoice is lengthily and confusing. It is super expensive (almost $4k to dry out two small areas).
I would use them again just because of the service they provided but would want them to not be cautious cutting sheetrock. It would have saved us a lot of money if they would have just cut enough to dry it the first time out.
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Sunday December 8, 2024, before 12 noon, Mr. M. Salinas, was sent to repair a water leak, location, restroom sink. He entered my home well prepared with plastic shoe baggies, neat appearance, friendly smile, professional and well spoken. His level of customer service was impeccable. He spoke to me by guiding me with details first by assessing what needed to be done, and secondly by giving an estimate for the services to be done. Mr. Salinas took his time and with dedication and focus, he successfully completed the work with perfection in a timely manner. He seemed to be very compassionate about his skill as a plumber. I did a spot check on everything that was done, and I must add I was extremely pleased with his advanced level of expertise. There were zero leaks, and he left everything exceptionally clean. I am thankful for the services Mr. Salinas provided. Mr. Salinas, continue being the best at what you do. You brought smiles to many faces in our family home. Happy Holidays to you and yours.
My technician Michael was very nice and courteous, he completed my repair in no time. I will definitely be calling Roto-Rooter for all my future plumbing needs. Their customer service was also very great upon calling in a request as well.
Steve G. was very nice and explained everything he was going to do. Cleaned up when he was done. Got here in the time they said he would. Would recommend this service and will use them again. Thanks Steve and Roto-Rooter!
First of all I'm a return Customer. Secondly Cesar was on time and gave great service with a smile. He even had suggestions for me that helped my pockets tremendously. Roto Rooter is is awesome. Their team of professional plumbers set the standard for competition! Call them they will take care of you! Stop procrastinating because you on a budget, something small can turn into something big they have payment options for you. You will be amazed...I was blown away. I got so much that I didn't expect...I had to fall on my knees and thank the Father in heaven. Cesar was my Angel for the day he did a great job and I appreciate the fact that he cleaned up behind himself and made sure I understood what needed to be done before he started working. Thank you Roto Rooter from the bottom of my heart you guys made my day. I can stop stressing now. Problem solved.
The guys were SO polite, respectful, and kind! They did a great job and got our house dry. The equipment however was not working for several days. I am glad I had taken pictures and documented for our final invoice. You have no idea what the cost will be until days after they are done, and the final invoice is lengthily and confusing. It is super expensive (almost $4k to dry out two small areas). I would use them again just because of the service they provided but would want them to not be cautious cutting sheetrock. It would have saved us a lot of money if they would have just cut enough to dry it the first time out.