Had to have our water heater replaced. Tyler is the technician we ask for. They sent him out to do an inspection which he did. We had an electric but because we had gas installed after the big freeze he recommended replacing with a gas heater. Later that day they sent a quote for gas and electric. We sent a reply back to go with the gas. This was on New Year’s Eve so did not expect a reply until after New Year’s Day. They contacted us first think Thursday AM and set up the install for Friday Am. Tyler and his assistant showed up on time and promptly went to work. They also had to have a roofer come out to install a chimney vent tube 24” above the highest roof line. They removed the old electric water heater and the water connections that were incorrect from that heater. They also had to rebuild the emergency drain line as it was also not built out of the correct type material. This is a very professional installation done by true craftsmen who have a passion for the quality of the work they do.
I highly recommend 24/7 plumbing of Katy for any plumbing work you need done.
Donna Pope
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January 31, 2025
We had a sink full of ugliness and Brandon from 24/7 plumbing came and saved the day!!! He was on time, courteous, very respectful of the house, and remained neat and clean while he was working, and I appreciated his attention to making sure we understood what was going on in each part of the process of unclogging the drain.
We have used 24/7 Plumbers company for a while now, and will continue to do so as well. It’s recommended to our friends and colleagues.
Wilma Ogier
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January 11, 2025
What a wonderful company to work with. Starting with a friendly 'hello' from the receptionist, ease in scheduling an appointment, to actually getting my leak fixed, my experience with 24/7 Plumbing has exceeded my expectations. Brandon was my technician and he was gracious and knowledgeable as well as respectful of my home, always has a smile on his face and completed the job in a timely manner. I would definitely recommend this company and trust them to not only do a great job, but give a fair estimate. Wilma O
Isidor Meza III
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October 03, 2024
I had a leaking issue and contacted several companies. Finally came across 24/7 and satisfied with the end results. Thank you to 24/7 plumbing for there service. Brandon did a great job along with great customer service. Also finding out they do financing so it was a win win situation. The company talk to me about the financial options. From there on there were no problems. It took a few hours to fix but seem shorter . Brandon was in and out with the job. Brandon cleaned up after himself when the job was done. The end results as I see it very good with no complaints. I like to thank 24/7 plumbing for there work and great customer service. In the future I will keep there number handy for future issues I may come across.
Grant Johnston
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March 24, 2025
Excellent experience. Michael Miller was on time, identified the problem and had us back up and running in no time. Mike took care to wear protective footwear and explained in detail what he was doing. Will definitely use again.
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1107 Katyland Dr, Katy, TX 77493, USA
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Had to have our water heater replaced. Tyler is the technician we ask for. They sent him out to do an inspection which he did. We had an electric but because we had gas installed after the big freeze he recommended replacing with a gas heater. Later that day they sent a quote for gas and electric. We sent a reply back to go with the gas. This was on New Year’s Eve so did not expect a reply until after New Year’s Day. They contacted us first think Thursday AM and set up the install for Friday Am. Tyler and his assistant showed up on time and promptly went to work. They also had to have a roofer come out to install a chimney vent tube 24” above the highest roof line. They removed the old electric water heater and the water connections that were incorrect from that heater. They also had to rebuild the emergency drain line as it was also not built out of the correct type material. This is a very professional installation done by true craftsmen who have a passion for the quality of the work they do. I highly recommend 24/7 plumbing of Katy for any plumbing work you need done.
We had a sink full of ugliness and Brandon from 24/7 plumbing came and saved the day!!! He was on time, courteous, very respectful of the house, and remained neat and clean while he was working, and I appreciated his attention to making sure we understood what was going on in each part of the process of unclogging the drain. We have used 24/7 Plumbers company for a while now, and will continue to do so as well. It’s recommended to our friends and colleagues.
What a wonderful company to work with. Starting with a friendly 'hello' from the receptionist, ease in scheduling an appointment, to actually getting my leak fixed, my experience with 24/7 Plumbing has exceeded my expectations. Brandon was my technician and he was gracious and knowledgeable as well as respectful of my home, always has a smile on his face and completed the job in a timely manner. I would definitely recommend this company and trust them to not only do a great job, but give a fair estimate. Wilma O
I had a leaking issue and contacted several companies. Finally came across 24/7 and satisfied with the end results. Thank you to 24/7 plumbing for there service. Brandon did a great job along with great customer service. Also finding out they do financing so it was a win win situation. The company talk to me about the financial options. From there on there were no problems. It took a few hours to fix but seem shorter . Brandon was in and out with the job. Brandon cleaned up after himself when the job was done. The end results as I see it very good with no complaints. I like to thank 24/7 plumbing for there work and great customer service. In the future I will keep there number handy for future issues I may come across.
Excellent experience. Michael Miller was on time, identified the problem and had us back up and running in no time. Mike took care to wear protective footwear and explained in detail what he was doing. Will definitely use again.